NOTICE – Last Revised: September 7, 2016

Technogel US Inc. and our affiliated entities (collectively, “Technogel”) respect your privacy and are committed to protecting personal information you share with us in accordance with this Privacy Policy.

This policy applies to information we collect, or you provide, when you register to use, and as you are using, the websites under the top level Internet domain name (referred to herein as the "Website").

Please note that this is an international top level domain with various sub-domains intended to provide product information and/or e-commerce purchasing for consumers in respective countries and regions of the world. To facilitate access to relevant sections of the site, we use a combination of gateway pages and/or automatic redirects implemented based on the specific URL you access and/or the geolocation of your IP address.

If you are accessing the international website generally via and/or and/or domain names, please note that you may have been automatically directed to the appropriate subsite of for your region (and language). Please refer to the country-language indicator in the upper right of our Website to verify or switch to the appropriate sub-domain of the Website.

The web pages accessed at and the e-commerce storefront at (the “U.S. Website”) is a United States-based website and web shop intended for use only by our United States-based customers.

Use of this Website, and any of the services, features and functionality available through this Website (the “Services”), is conditioned upon reviewing, understanding, and agreeing to all of the information, disclosures and disclaimers contained in this Privacy Policy. In the event we modify the Privacy Policy we will update the revision date noted above and post such revised policy to our Website. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Please note that all of the regional websites/subdomains available under the top level domain name are hosted in the United States of America. By uploading Personal Information to any of the Website properties under the domain, you are agreeing to the processing of your Personal Information in the United States of America.



We do not collect or use Personal Information (as defined below) about you except as discussed in this Privacy Policy. As used herein, "Personal Information" consists of the personally identifiable information about yourself that you provide when you write a review, register your warranty, contact us to provide comments, request support or otherwise communicate with us, sign up for our newsletter and other information, and/or, for our US-based customers, make e-commerce purchases from the U.S. Web Shop.

Any time you provide Personal Information for a specific purpose, we will use your information to take action relevant to such purpose. For example, if you send a comment to us from the Website, we may use information you provide to respond to you about your comment. If you make a purchase from our U.S. Web Ecommerce Shop, we will use information you provide to us to process your payment, fulfill your order and contact you about the status of your order. If you register your warranty with us, we will use information you provide to acknowledge your registration and may use your information to follow up with you about your purchase under warranty.

Although it may be necessary for you to provide Personal Information to us to utilize or otherwise take advantage of certain features of this Website, we will not use your Personal Information to send you promotional materials unless you affirmatively indicate that you would like to receive future promotional materials and other correspondence regarding our company, and our products and services at the time you provide Personal Information (see “Opt-In Communications” below).


Our Website provides you with the opportunity to subscribe to receive communications from us at the point where you provide Personal Information. If you opt-in, we will only use your Personal Information for the purposes for which you affirmed consent. If you do not opt-in, we will not use your Personal Information for such additional communication. Please note, however, that even where you choose not to opt-in to optional information, you may still occasionally receive communications from us specific to the Website, purchases made on the U.S. Website, and/or Services concerning your use of the Website and/or Services and/or updates, upgrades, developments or other changes to the Website/Services.


We do not sell your information to other companies. However, we may provide information to our service providers to use on our behalf in reacting to your requests and bringing you the Services we offer. Specifically, we may use third parties to facilitate our business, such as shipping and payment processing companies to fulfill orders placed on the US Website, to host the Website and/or Service at a cloud hosting facility or co-location facility for servers, to send out email updates about our company, products and/or services, to provide help desk assistance, to remove repetitive information from our user lists, or to process payments for products or services, or to provide search results. In connection with these offerings and business operations, our service providers may have access to your Personal Information for use for a limited time in connection with these business activities. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for purchase-related transactions via our U.S. Website. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. For example:

  1. Technogel US Inc. uses outside shipping companies to ship items purchased from the U.S. Website. These companies do not retain, share, store, or use private or other personally identifiable information for secondary purpose beyond the activities related to fulfilling the order that you place.
  2. We use a third-party direct payment gateway and payment processor called “Stripe, Inc.” to collect, authorize and process payment for your purchases through the U.S. Website. Neither Technogel or Stripe store your credit card data, other than the last four digits for reference purposes. When you enter your billing information during check-out at the Technogel web shop, your credit card and other details necessary for payment authorization are transmitted through the integrated Stripe processing tool via a secure connection. We choose Stripe for this service because they protect your payment information in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). PCI-DSS standards are managed by the PCI Security Standards Council (a joint effort of brands like Visa, MasterCard, American Express and Discover) and are designed to help ensure the secure handling of credit card information. By electing to pay for purchases by credit card, you are agreeing to Stripe’s collection and use of your payment information; subject to Stripe’s Privacy Policy. More information on Stripe’s data security may be found at

We may use other third party service providers in addition to the ones we've listed above and may change third party service providers without notice. You may contact us at any time for the most current list of our third party service providers along with links to the most current versions of their respective privacy policies and terms and conditions. We will use reasonable efforts to update this Privacy Policy from time to time in the event we believe in good faith that changes in our third party service providers will impact this Privacy Policy.

We may be required to disclose your user information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We do not reveal information until we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards.

Additionally, we may share account or other information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Service. This may include sharing information with other companies, lawyers, agents, law enforcement, or government agencies.

In the event the ownership of all or substantially all of the Technogel business changes, your information may be transferred to the new owner in order to continue operations.


Site Testing and Analytics: We may use Google, and other third party vendors, to analyze user traffic on our website. Google Analytics Demographics and Interest Reporting uses cookies to help Technogel segment and analyze how visitors use and view the site for internal strategic purposes. “Cookies” are small text files of information that are stored by your browser on your computer or mobile device. Our cookies help enable us to facilitate access and improve usability of our website. For example, by showing when and how users visit our website, cookies help us to determine which pages of the website are popular and which are not. The information generated by the cookie about your use of the website (including your IP address, and particulars about your browser and configuration as reported by your browser) will be transmitted to and stored by Google on servers in the United States. Please note that information collected by Google Analytics cookies do not include personalized identification information (such as names, e-mail addresses, and payment information). More information on the Google Analytics cookies are available from Google at

Any third-party testing and analysis tools we use to collect information are for the purpose of enabling us to evaluate your user experience on our website, compiling reports on website activity and providing other services relating to website activity and internet usage. Information collected may be transferred to third parties where required to do so by law, or where such third parties are needed to effectively process the information. If your IP address is collected, it will not be associated with any other data held by Google.

Google Advertising Features:

In addition to Google Analytics Demographics and Interest Reporting, we may also enable the following Google Advertising Features: “Remarketing with Google Analytics” and “Google Display Network”. This means that, in addition to the standard implementation of Google Analytics, we are also using Google Analytics to collect data regarding traffic to our website via Google advertising cookies and identifiers. As you are browsing our website, we will use cookies and identifiers to help understand how you arrived to the site (via advertisement, referral or search, for example) and what information or products you may be interested in. Google Analytics and Remarketing allow us to evaluate our performance and then also serve banner ads as you use the Internet, which may be based on our understanding of your interests deduced from your previous interaction(s) with our website. More information about Google advertising cookies and identifiers may be found at

Google Analytics Advertising Features Opt-Out:

You may opt-out of the Google Analytics Advertising Features you use, including through Ads Settings, and Ad Settings for mobile apps.

Google Analytics' currently available opt-outs for the web are accessible at


By using the Technogel US Inc. website, customers consent to the collection and use of private or other personally identifiable information by Technogel. Changes to this Privacy Policy will be posted on this page to give customers notice of the information we collect, how it is used and under what circumstances it is disclosed.


You can also review and change personal information saved to your account, including changing your initial decision as to whether you would like to receive promotional communications, by logging in to the website and visiting your account profile page. You may also send us an e-mail at to request a review, correction or deletion of any personal information that you have provided to us. If you would like to delete certain personal information and retain a user account, it is best to delete your account and register for a new account; otherwise we may not be able to guarantee historical information is completely deleted. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.


To ask questions or comment about this Privacy Policy or Technogel, contact us at